Refund policy

Returns + Exchanges 

Items that have not been worn can be exchanged or returned for store credit within 15 days of purchase. Accessories, beauty products and gift cards are always a final sale. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

Late or missing refunds (if applicable)
If you haven't receive and update on your exchange, please contact us at info@shopcoupdetat.com. 

Sale items (if applicable)
Sale items are always a final sale. 

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@shopcoupdetat.com and send your item to: SHOP COUP INC. 9301 Kercheval Ave. Suite 6, Detroit, MI 48214

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift card will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return/exchange your product for store credit, you should mail your product to: 

Coup D'état

9301 Kercheval Ave. Suite 6

Detroit, MI 48214

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.